Shipping policy – Qoala
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24-48 Hour Delivery to Main Countries

100% Satisfaction or Immediate Refund - No Questions Asked

3Year Manufacturer Warranty

Shipping policy

DELIVERY TO THE USA
Any order placed Monday through Friday (excluding holidays) before noon (Los Angeles time) will be processed the same day. We guarantee delivery within 24 to 48 hours (excluding weekends and holidays).
Example 1: your order is placed on Monday before noon then your delivery will take place between Tuesday and Wednesday.
Example 2: your order is placed on Friday before noon then your delivery will take place on the following Monday or Tuesday.

DELIVERY TO FRANCE:
Any order placed from Monday to Friday (excluding public holidays) before noon (French time) will be processed the same day. We guarantee delivery within 24 to 48 hours (excluding weekends and holidays).
Example 1: your order is placed on Monday before noon then your delivery will take place between Tuesday and Wednesday.
Example 2: your order is placed on Friday before noon then your delivery will take place on the following Monday or Tuesday.


DELIVERY TO BELGIUM AND TO SWITZERLAND:
Any order placed from Monday to Friday (excluding public holidays) before noon (French time) will be processed the same day. We guarantee delivery within 24 to 48 hours (excluding weekends and holidays).
Example 1: your order is placed on Monday before noon then your delivery will take place between Wednesday and Thursday
Example 2: your order is placed on Friday before noon then your delivery will take place on Tuesday and the following Wednesday.

DELIVERY TO BELGIUM AND TO SWITZERLAND:
Any order placed from Monday to Friday (excluding public holidays) before noon (French time) will be processed the same day. We guarantee delivery within 24 to 72 hours (excluding weekends and holidays).
Example 1: your order is placed on Monday before noon then your delivery will take place between Wednesday and Friday
Example 2: your order is placed on Friday before noon then your delivery will take place between Tuesday and Thursday.


DELIVERY TO CANADA:
Any order placed from Monday to Friday (excluding public holidays) before noon (French time) will be processed the same day. Delivery times depend on the province in which you reside; we will only be able to give you a delivery time after collection of your order by FedEx

3-Year Manufacturer's Warranty

24-48Hour Delivery

Satisfied or Refunded Immediately